Tuesday, November 2, 2010

The Worst Experience with Blog Design Company

I had the absolute worst experience with Lost Between Colors, which is the Blog Design team of Design It Chic  - the people who redesigned my blog.





lostbetweencolorsblogdesign worst design experience


After providing me with a terrible design and horrible amateurish graphics which included flying food with wings nonetheless, they came up with another suggestion which was an almost exact copy of someone else's graphics (they just made a boy into a girl). I, of course, rejected that design, and gave them my own graphics (the image of the little girl) and had to tell them exactly what to do with the rest of the page.
During the entire process they got incredibly rude with me, especially after pointing out that the 2nd design was copied (which I realized accidentally).

They ended up charging me for additional changes, which I completely disagree with especially since one of the designs was a copy.

I asked them to create a Favicon with the letter E in my blog title, and instead of using common sense and making it simplified (which is done by just a click of a button on the site that hosts the favicon) they used the exact same image without the adjustment which of course came out unclear since it is so tiny. They didn't even show it to me first but installed it without me seeing it at all and asked me to pay if I wanted to make any additional changes.  This is one of the changes that I had to do myself, which they changed back to the ridiculously amateurish image which it is now.

Regardless, I did ask for them  to make the changes and was ready to pay for them but I didn't hear back from them at all until I mentioned that I have already made the changes myself.  They responded just to inform me that I wasn't allowed to make any changes.  Additionally, when I asked for 3 additional sidebar headings they failed to inform me that its the same price for up to 5 in which case I would have asked for 2 more in the first place.  They just charged me for it.

After my complaint they agreed finally to create just one more sidebar heading for the same price.  When they installed this heading they proceeded to change back all the customizations I had already done.

I utterly regret choosing them as my blog designers, and I wish I had done some more research before I ever got involved with them.

I hope this will help anyone else thinking about redesigning their blog.


  
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24 comments:

  1. Oh my goodness! I am sorry you had such a terrible experience with them! It's all so unbelievable. Thank you for writing this post and warning others!

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  2. I'm so sorry you had so many problems!!

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  3. That sucks! I'm thinking about redesigning my blog so I'm glad to have the heads up!

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  4. Thank you for posting this review. I've been looking around for someone to redesign my blog and had been looking at Lost Between Colors because I had seen their button on your sidebar. I will now be choosing someone else. I'm sorry this happened to you!

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  5. Oh no! I'm sorry to hear you had such a bad experience, but thank you for getting the word out. I will keep this in mind if I redesign my blog.

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  6. Thank you for posting this review... I have been thinking of a new design and they were one of a few that I had in mind. I can now scratch them off my list, you've made my life a bit easier with your honesty.

    I wanted to say thank you for stopping by my blog and commenting... I know I'm a little late responding, but I am now following. I look forward to reading more of your stuff.
    All the best,
    Kim

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  7. Thank you for writing this review. I have been considering getting work done on my blog and I was considering them to do it. Now they are off my list. Also, Thank you for following my blog, I am now following you back.

    -Andie
    http://goodbyedisposablehellocloth.blogspot.com

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  8. Im sorry this happened to you. I am a new follower via the blog hop. If your interested please follow me back at www.frugalcouponingmommy3.blogspot.com

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  9. That is horrible! Have you threatened to sue them yet? Oh, sorry, that would have been me. I don't take these things lightly.

    Thanks for linking up on the Tuesday Train! Enjoy the rest of your week!

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  10. I'm your newest follower!

    Hope you can follow back!

    www.SheltonMade.blogspot.com

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  11. following you back!.. thank you for passing on by.. i been thinking of redesigning my blog as well as i have someone in mind i think she is great i did my reseach. but you are nicer than me i would of cursed someone out .. have a great day

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  12. I am so sorry to hear you had such problems. I need to redo my blog but don't have the money yet. I am your newest follower. You are already following me. Have a wonderful day.

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  13. What a bad experience. Thank you for sharing it with us. I am sorry that it happened to you.

    Thanks for stopping by my blog and following me. I am now following you as well.

    Blessings!

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  14. I am so sorry you had to go through that with your designers.

    New follower from Follow Me Back Tuesday.

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  15. following back from thebabybottomline.com :)

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  16. That sucks! Thanks for stopping by my blog and for following! I'm following you back! Have a great week!

    Andrea
    http://365daysoflifebehindthelens.blogspot.com/

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  17. Ew!! Thank you for the warning!!!

    I'm following back!!

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  18. I am your newest follower from the Tuesday blog hop. I am so happy to read your blog as I am in the process this week of getting a design company for my blog. I am thinking of PIP designs but havent made a final decision.
    www.addictedtosavingmoney.blogspot.com

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  19. Yikes! I had a great experience working with Mary from Bright Sunshine Designs for blog's makeover.

    http://www.brightsunshinedesigns.com/

    She really listened to what I wanted and was so awesome to work with. Give her a try!

    Alison
    http://welcomesunshinehome.blogspot.com/

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  20. Oh my gosh. Sounds terrible! Sorry you had such a terrible experience with them! They sound horrible! Thanks for sharing! I will definitely never go to them when I'm ready for a change. I'm going to be sure to tell all my friends too. Your paying them, they should make it PERFECT to your requests. Uhg some companies are sickening.


    On a more positive note;
    Thanks for following me and thanks for linking up this week on Wobble Over Wednesday! I am now following you back! :)

    -Amanda T
    http://mylifewithratsandmore.blogspot.com

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  21. Your blog is great! Thanks for following! :)

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  22. Wow - sorry that you had this experience!

    I am visiting from the Wednesday blog hops - now a follower! I invite you to come visit & follow back! Hope you have a better week! :)

    Nicole

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  23. Wow, thanks for heads up.

    Your newest follower from
    http://jensgiveaways.blogspot.com

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  24. Wow! Yet another design horror story, so sorry to hear about your experience.

    Good luck w/it in the future, I love looking at your cute food!

    T♥

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